UACES Facebook Accessibility for Videos | Resources for making your online videos accessible

Accessibility for Videos

Videos are very popular content on websites. We encourage content writers to include video for demonstrations and instruction. However, we also want to make sure the videos are accessible to those who cannot see or hear.

NOTE: Videos posted offsite such as YouTube are still covered in the video accessibility rules and must have a transcription or captions

Adding captions to Facebook video

Top ways to make a video accessible

1. Make a Transcript (required by WCAG 2.0 guidelines)

For most media such as recordings, videos, webinar recordings, etc., you only need to make and post a transcript to provide basic accessibility. 

     Get Your Videos Transcribed Using PostCap

  1. Email the link to your video.
  2. Include who to send the (final Word file) transcript to and which department is to be billed.
  3. Include the Level of service (see below) and whether the service should be rush, standard, or economy.
  4. When Requesting services, note the following: 

     Please select the level of service (see below for list) and turnaround time that meets your needs.
     To request services, please send an e-mail to
     Videos can be uploaded to the PostCAP, LLC FTP, Dropbox, or ShareFile
     Transcripts will be returned in a Word document format in the time requested. 
  • Gold Level Transcription Service 
    • Perfect - 100% Accuracy (production quality)
    • Rush (24-hours or less): $3.00 per minute
    • Standard (3-day): $2.75 per minute
    • Economy (10-day): $2.55 per minute
  • Bronze Level Transcription Service
    • Roughly-Edited - 98% Accuracy or better (similar to a transcript from a live event)
    • Rush (24-hours or less): $2.35 per minute
    • Standard (3-day): $2.10 per minute
    • Economy (10-day): $1.90 per minute

      - 10-minute minimum (flexible based on quantity)
      - Transcript format - Microsoft Word (.doc)

2. Audio Description (only required for relevant visuals not already covered in what's said)

You do not need description of what's happening in a video if there are only people talking (talking heads). You may need an audio description of charts and diagrams. For an example of audio descriptions of visuals, visit the WCAG website.

3. Captions (not required but nice to have)

Captions are the transcript synchronized with the video or audio. Close captioning is the typical name for this. Captions are important when people need to see what's happening in the video and get the audio simultaneously. Non-native speakers or hard of hearing people appreciate this service. 

Captions are more complex to create than a transcript. Software can be used or hiring a service is also an option.