UACES Facebook Services and Support

FTP Server Information & Links

Row of servers

FTP is an acronym for File Transfer Protocol. As the name suggests, FTP is used to transfer files between computers on a network. You can use FTP to exchange files between computer accounts, transfer files between an account and a desktop computer, or access online software archives.

If you have any questions or problems please contact the Call Center at 501-2255 or 1-866-779-3375 or


FTP (File Transfer Protocol) is a convenient service to share large files or allow multiple users to have access to files from remote or multiple locations. 

In order to manage the FTP site, it’s important to control the growth and promptly remove files that are no longer needed. The default data retention for all files in the UPLOADS folder will be three months, anything older will be deleted automatically.

For files that need to reside on the FTP site for more than three months -- A new process and form have been created to allow you to specify if you need to keep items posted longer than three months. You can choose to keep it posted for six, nine or twelve months or indefinitely. Indefinite would be used for items such as EEO material and training resources.

How the FTP server process works

  1. By default, all files in the UPLOADS folder will be automatically deleted at the end of three months.
  2. If you need to maintain files for a longer period of time, request a “Special Folder” to store these files (see the Special Files section below).
  3. No personal documents or pictures allowed.
  4. Anonymous users (including non-Extension individuals) can download files from the FTP site but not upload.
  5. All UAEX Active Directory (AD) users will be allowed to upload files to the UPLOADS folder. This will require you to login using your AD credentials.
  6. Active Directory users will also be allowed to delete any of their uploaded files in the UPLOADS folder. You will not be able to delete a file that you didn’t upload (ownership security). This will require you to login using your AD credentials.
  7. The new FTP site will also allow secure connections which should be used when using your AD credentials. You will need to use an FTP client in order to use the secure connection (FileZilla or WS-FTP). Enter FTPS:// in the address instead of FTP://. Instructions for FileZilla are provided. 

Special Files (for FTP files needing to remain longer than three months):

If you need to keep files on the FTP server longer than three months, you can request a special folder that you can put your files in that will not be subject to the automated three month deletion. Please complete the FTP Special Folder Request Form (below). The form will ask you to choose a name for the special folder, and an alternate deletion schedule (six months, nine months, twelve months, and indefinite).  Only in rare cases will you require the indefinite schedule and those cases must be approved by your supervisor.  You will also need to list the users who need write access to this special folder.  Once the form is received in IT, the special folder will be created and the alternate deletion schedule assigned to that folder.  You will be notified when the special folder is available and ready for use.  An annual audit will be performed on the Special Folders with an indefinite schedule to ensure they are still required.