UACES Facebook U of A CES Information Technology Department

Arkansas Extension IT Support Services

The Cooperative Extension IT department supports the mission of UACES through excellence in design, development and Person holding up a 'help me' signapplication of information technology for the organization.

As a team of IT professionals, our sole purpose is to enable and enhance the Extension’s goals of teaching, research, and service.  In collaboration with the academic and business units of the University of Arkansas system, the IT department accomplishes this mission by providing reliable and efficient technology resources, systems, services, website resources, tools and training to Extension employees and Arkansans.

Please familiarize yourself with the people, ideas and initiatives that provide the framework for the Extension’s technology environment. You are our valued partners and we invite and welcome your engagement and feedback.

Extension Call Center

Phone: 501-671-2255

Email:          Support Website

IT Resources

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If you need help with anything technology related including connection speed, software issues or creating virtual meetings and conferences, the IT department can help. 

Get Connected

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Connectivity in today's world is critical. The call center and IT staff can help with the following hardware\software platforms.

Microsoft Tools & Guides

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Software such as Office, Powerpoint and Outlook can sometimes prove challenging to work with. Our IT services offer help via the following guides.

Computer Information

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A general purpose computer has four main components: the arithmetic logic unit (ALU), the control unit, the memory, and the input and output devices. Too much information? Maybe the information offered below will be of more use.

Extension Software/Applications

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Below is a list of Extension supported programs and software. Click the links to find out more or to log in.

Services & Instructions

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IT offers and supports a wide range of programs including Banner. See below for some of the services. 

Account Management

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You have several accounts that you use daily to access different applications and programs. The following is a general overview of some of these accounts.

Extension Policies/Procedures

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Policies are clear, simple statements of how our organization intends to conduct its services, actions or business. Procedures describe how each policy will be put into action. The following are some of our policies and procedures.