U of A University of Arkansas Division of Agriculture

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County Impact Statements - Pulaski County
Extension Improves Safety for Pulaski County Families Eating Out

Pulaski County Health Department sanitarians report their work is much easier and less time consuming at the food establishments where managers have participated in The National Restaurant Association's ServSafeŽ classes taught by the Cooperative Extension Service, the Health Department and the Arkansas Hospitality Association. The sanitarians also report they now have more time to spend with the problem establishments, working with them to establish safer food handling practices. This has resulted in a safer food supply for Pulaski County residents who eat their meals away from home. Raymond Heaggans, Environmental Health Specialist with the Arkansas Health Department and a member of the Pulaski County Extension Family Issue Committee, reported the changes to the Extension agents. He also reported that many restaurants have been encouraged to do their own ServSafeŽ training after seeing results of the Cooperative Extension Training.

The ServSafeŽ program is offered through the National Restaurant Association Educational Foundation. It is a nationwide program consisting of an eight or sixteen hour course concluding with a exam which is sent to Chicago to be graded by computer. Those who pass are awarded a certificate suitable for framing and display at their place of business.

"Pulaski County Residents have a safer food supply when eating away from home as a result of ServSafeŽ taught by Pulaski County Cooperative Extension Agents." -Raymond Heaggans, Environmental Health Specialist Arkansas Health Department

Picture chefs preparing a desert.
ServSafeŽ graduates from Excelsior Hotel

Impacts

  • Consumer complaints to the Arkansas Health Department have been greatly reduced from restaurants where managers have completed the ServSafeŽ food safety course.
     
  • 200 restaurant managers have been trained in food safety in the last five years.
     
  • 100 food service managers in schools, hospitals, nursing homes, and child day care centers have also been certified in ServSafeŽ curriculum in September 2000.
     
  • 160 Little Rock high school students who are employed part time completed a three hour food safety course based on the ServSafeŽ curriculum in September 2000.
     
  • Thousands of Pulaski County residents have been reached with food safety information through community programs, meetings, and health fairs.

Š 2006
University of Arkansas
Division of Agriculture
All rights reserved.
Last Date Modified 09/02/2008
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Pulaski County
Cooperative Extension Service
2901 West Roosevelt Rd
Little Rock, AR  72204
Phone (501) 340-6650 • Fax (501) 340-6669

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