U of A University of Arkansas Division of Agriculture Research and Extension University of Arkansas System

Pictures of chickens, flowers, wheat, a boy looking through a magnifying glass, irrigation pipe, soybean pods, and fruits and vegetables.

Cooperative Extension Service

Cooperative Extension Service

Agricultural Experiment Station


Search | Publications | Jobs | Personnel Directory | Links
County Offices | Departments

About Us

Find Us

For the Media

Agriculture

Business & Communities

Families & Consumers

Health & Nutrition

Home & Garden

Natural Resources

4-H Youth Development

Public Policy Center

For Faculty & Staff

Giving

Dale Bumpers College
of Agricultural, Food &
Life Sciences


Division Home


Agricultural Experiment
      Station Home


Cooperative Extension
      Service Home

DownloadHome Improvement Fraud

(2 minutes: 22 seconds) Video File Link WMV (high speed video)
(2 minutes: 22 seconds) Video File Link WMV (dial-up video)
(2 minutes: 22 seconds) Audio File Link WAV (audio only)

Audio/Video Script:

Just as the flowers begin to spring up from the ground, home improvement scam artists start to spring up as well. They offer promises to fix everything from a leaky roof to a cracked driveway.

How can you as a consumer be sure you're getting your money's worth when you hire someone to fix up your home? Learn to recognize the signs of fraud.

Look for these warning signs that someone is not being honest.

  • Solicits your business door-to-door or by phone
  • Warns you that you need to make repairs immediately
  • Talks fast to confuse you and coerces you into signing papers today
  • Happens to have materials left over from another job
  • Offers a discounted price, but only if you buy today
  • Tells you something that sounds too good to be true
  • Only accepts cash and wants full amount up-front
  • Asks you to obtain the required building permits
  • Doesn’t have a business listing in the telephone directory

How can you avoid being scammed?

  • Never hire someone on the spot.
  • Always obtain at least three estimates and compare prices. Don't assume that the lowest price is the best deal.
  • A good reputation is also valuable; therefore, ask potential contractors to provide you with references.

To get the job done right, know what you want before talking to a contractor. When you make a decision to hire someone, agree on a detailed description of the work to be done, the materials used, starting and completion dates, the total cost, and payment schedule.

Never pay the full amount of a contract in advance. Arrange to pay for the work in installments as the job is being completed. Make the last payment after the work has been done according to the contract and to your satisfaction.

If you do become a victim of a home improvement scheme, don't be embarrassed. Report your circumstances to the Better Business Bureau and the Attorney General's Office. They attempt to apprehend swindlers and help to right wrong. Home improvement should be pleasant, not painful.

To learn more, contact your county Extension agent, and follow the links in this section.

Related Links:

 

Back to Storm Recovery


© 2006
University of Arkansas
Division of Agriculture
All rights reserved.

Webmaster

University of Arkansas • Division of Agriculture
Cooperative Extension Service
2301 South University Avenue
Little Rock, Arkansas 72204 • USA
Phone (501) 671-2000
 

MissionDisclaimerEEO
PrivacyFOI