E-Commerce Support Desk 1-800-269-6888 Hours: 7AM TO 9 PM EST,
Monday - Friday.
Account #_______________ Login Name ________________ (Initial)
Password_______________
1. Open up Internet Explorer and go to
http://bsdnet.officedepot.com, add the web-site to your favorites. Enter
your assigned Login Name and (initial) Password, then select the START
SHOPPING button. The first time you enter the site, you may be given the
opportunity to change your password. Your new password must be a minimum of
6/10 maximum characters in length, may be either alpha and/or numeric and is
not case sensitive. Once this process is complete, select on START
SHOPPING to enter the site. You may also change your password and
add/edit other user profile information once in the site by selecting on the
ACCOUNT CENTER TAB, then selecting the MANAGE YOUR PROFILE link
or the MANAGE YOUR PROFILE option on the toolbar.
2. Select on ORDER BY ITEM #, located on the left side of your
screen on the red toolbar. Enter the item number(s) and quantities for each
item(s) you want to purchase. The COMMENT field allows you to enter a
name or project name at the time of order. This information prints on the
packing list you receive with your order, providing a reference tool.
3. Once you have entered all items for the order, scroll to the bottom of
the screen and select on ADD ALL ITEMS TO CART. You will then see a
listing of the items you ordered.
4. To place your order, select the GO TO CART button, this is the
gray button in the center of the red toolbar near the top of your screen.
You will then be given the opportunity to review your order. If you make any
changes (i.e. Comments or QTY), select on the UPDATE button. If you
are ready to proceed with your purchase, select on the CONTINUE
button.
5. You will then be taken to the ADDITIONAL ORDER INFORMATION
screen. Please fill out all you order information i.e. Cost Center; Contact
Name; PO # (Items with an asterisk* denote required). Once you have
completed and selected all information on the additional order page, select
CONTINUE.
6. You will then be at the PLEASE REVIEW YOUR ORDER screen. This is
the final check out screen. You are given the opportunity to review your
order one last time before submitting it for processing by Office Depot. If
you want to print your order this is an excellent screen to use as it
contains all order information. If you would like to proceed, select on the
PURCHASE NOW
button. You will receive the THANK YOU and ORDER CONFIRMATION screen for
reference as well as indicating that your order has been successfully
processed on the Office Depot BSD web-site.
7. To track this order; view the order detail; and/or make changes to the
order, select on the ORDER HISTORY & TRACKING link or select on the
option located in the gray toolbar (top right corner).
• ON-LINE CATALOG (15,000+ ITEMS) TO CHOOSE FROM AS WELL AS YOUR BEST VALUE
ITEMS SHOWN ON THE WEB-SITE AND LISTED IN ‘MY SAVED LISTS’ OPTION. 
• PLACE ORDERS UP TO 5:00 PM TO RECEIVE YOUR ORDER THE NEXT BUSINESS DAY! (not
all locations)
• ORDER HISTORY & TRACKING - Allows you to view 18 months of your order
history.
• ON-LINE TRAINING - SELECT on the red CUSTOMER SERVICES tab to
view On-line training.
• TONER/INK QUICK FIND - Searches for the right toner cartridges for
your business machines. Just select the type of business machine,
manufacturer and model number.
• ON-LINE RETURNS - Go into ORDER HISTORY & TRACKING
select on the blue underlined order number. Select on the SUBMIT RETURN
button to return items for credit only.
