Cooperative Extension Service
Departments
Financial Services
ePrint Frequently Asked Questions
The print on my screen is small and difficult to read. How can I make the
text larger on the screen so the reports can be easily read online?
First, always choose the PDF version when viewing and printing ePrint
reports. If you're having trouble viewing the reports on your screen, try using
the "Zoom in" tool (See Example 1 below). Or, click the Bookmarks tab on the
left of your screen (See Example 2 below). This will widen the viewing page for
the report and zoom in the document. To go back to the Bookmarks just click on
the tab. You may also want to try a combination of both the "Zoom in" tool and
clicking on the Bookmark tab to make the print larger on your screen.
Example 1:
Example 2:
When I log into ePrint, I receive the error message “Authorization failed,
please try again."
ePrint displays this error message when an incorrect userid and/or password
have been entered while attempting to login to ePrint. ePrint is expecting the
same userid and password used when logging into Banner at
https://webforms.uaex.edu.
This will be the password and userid where the userid is typically the first
letter of the first name and the last name. It's also the same userid and
password used to enter requisitions in WebForms.
If you think you're using the correct password to login to ePrint but are
still receiving the " Authorization failed, please try again" error message,
double check your password by logging into Webforms at
https://webforms.uaex.edu.
Banner will display the message "invalid username/password; logon denied" if you
don't have the correct WebForms userid and password. If you've forgotten your
WebForms username or password, contact Steve Rea by email in the Information
Technology department to have your password reset.
I have logged into ePrint but there is nothing there except the header. Under
the header the page is blank.
If you login to ePrint and only see the header and no reports then your
password has expired and it needs to be reset. Reset your password by following
the instructions that can be found here. Once your password has been
changed, wait approximately 5 minutes before trying to log back into ePrint.
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