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Cooperative Extension Service Departments
Program and Staff Development
Program Evaluation: Strategies for Program Improvement
"Nuts and Bolts" of Evaluation Planning

UA Cooperative Extension Service Evaluation Planning Quick Reference Guide

Primary Uses for Evaluation Data
To collect results for different strategies, approaches, methods
To identify what works and what doesn't to adapt programs locally
To provide feedback for quality improvement
To provide accountability for stakeholders
To reduce the incidence of program errors and loss of credibility
To manage more effectively
To test assumptions
To decide a program's future
     

Key Considerations

Why use a Logic Model for program planning and evaluation?

  1) It is simple.
  2) It is proven.
  3) It gives us a common program planning and evaluation language.
  4) It can provide key evaluation information to test our assumptions, to assist us in identifying the most successful strategies within a program, and it can allow faculty to improve, modify or discontinue programs.
  5) It provides data for faculty to plan from an informed perspective.
Begin program planning through a needs assessment driven by an examination of the local environment and situation, and the assumptions.
  1) What is the need / problem / opportunity?
  2) What demographic data do you have or can you find related to the state and local indicators?
  3) What is your current local situation?
  4) What assumptions can be made?
Begin evaluation planning with the end in mind*what outcomes do you expect?
  1) What is meaningful?
  2) What is realistic?
  3) Who needs to know?

Identify what changes you want to see as a result of your program.

  1) Knowledge
  2) Attitudes
  3) Behavior
  4) Economic conditions
  5) Environmental conditions
  6) Policies
  7) Production practices
  8) Yield or Input cost changes
     

Selection of Evaluation Methods

Identify what you CAN do based on what you NEED to know based on the cost involved, the time required, available resources, skills required of persons involved, potential reliability or bias of methods, confidentiality issues and ethical considerations. There are benefits and disadvantages for all methods. This quick reference guide will provide you with available methods, sources of information and tools to support your evaluation planning and management.

     

In building a Logic Model for program planning and evaluation you will need to concisely and simply identify the:

  Situation
  Environment
  Assumptions
  Program inputs
  Program outputs
  Desired outcomes
     

The Logic Model helps you answer the critical accountability question

     
    SO WHAT?
     

It provides a template to develop an evaluation that is SIMPLE, Logical and Meaningful. It helps the user stay focused on what can and should be measured.

     

It is usually helpful to use the one-page planning guide to construct your initial Logic Model. This allows you to see how one component of the plan is connected to the other.

     

The INPUTS or necessary program investments can include:

  Faculty / Staff time
  Funding for materials, travel, etc.
  Volunteer time
  Time committed from community partners
  Equipment costs
  Facility costs
  Curricula
  Evaluation resources
     

The OUTPUTS or program strategies, methods and target audiences can include:

  Who do you want to reach? Desired target audiences*how many?
    1) Participants
    2) Customers
    3) Producers
    4) Members
    5) Volunteers
    6) Agencies / Organizations
    7) Age Groups
    8) Ethnic Groups
  What do you want to do? How do you plan to reach your goal? What are your planned strategies and methods?
    1) Workshops, Seminars, Classes
    2) Research
    3) Demonstrations
    4) Media Efforts
    5) Product Development
    6) Distance Education
    7) Counseling
    8) Facilitation
    9) Curriculum Development
    10) Fund Raising/Grant Writing
       

The OUTCOMES or impacts of a program identify what short, medium and/or long-term results you are expecting from a program. These outcomes can include:

Example of Outcomes

Conditions
Longer-term

Action
Medium
Learning
Shorter-term

• Economic

• Behavior

• Awareness

• Environmental

• Practice

• Knowledge

• Social

• Decisions

• Attitudes

• Civic

• Skills

• Skills

• Community

• Policies

• Opinions

• Policy

• Social Action

• Inventions

• Health

• Policies

• Motivation

Chain of Outcomes

Conditions
Longer-term

Action
Medium
Learning
Shorter-term
Quality of area groundwater is improved as demonstrated through ADH water monitoring results at participating homes. Citizens close and seal 12 unused wells and participate in ADH water testing program. Citizens increase knowledge of water contamination risks.
Participants reduce debt and increase savings. Participants establish financial goals and use a spending plan. Participants increase knowledge and skills in financial management.
Family child care needs met. Residents and employers meet to discuss and identify options and implement a plan. Community increases awareness of child care needs.
Residents save money and enjoy a greater sense of community. Residents convert an empty inner-city lot to a community garden. Youth and adults learn gardening skills, increase nutrition knowledge.

The Logic Model makes the complex simple if you simply invest a staff meeting or two to brainstorm and identify these key inputs, outputs and outcomes while developing a program or evaluation.

The content in this publication provides the critical "nuts and bolts" for your program planning and evaluation "tool kit."

These resources include:

  • Sources of Evaluation Information
  • Methods for Collecting Evaluation Information
  • A Logic Model Planning Worksheet
  • Evaluation Methods: Advantages/ Challenges and Resources Needed
  • Internet Sources of Secondary Data and Information

Back to Program Evaluation


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Division of Agriculture
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Last Date Modified 10/01/2008
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University of Arkansas • Division of Agriculture
Cooperative Extension Service
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