U. of A. C.E.S. Department of Information Technology

General:
Not Sure?	Susan James	501-671-2192	sjames@uaex.edu
	Nina Boston	501-671-2135	nboston@uaex.edu
Pats on the Back	Nina Boston	501-671-2135	nboston@uaex.edu
Complaints	Nina Boston	501-671-2135	nboston@uaex.edu

Computer operations:
Software problems and new installs:
LRSO	Norman Duquette	501-671-2101	nduquette@uaex.edu
(Eastern Counties)	Andy Plunkett	501-671-2342	aplunkett@uaex.edu
(Western Counties)	Ed Bird	501-671-2146	ebird@uaex.edu
Hardware:
Repairs:	(Click here for) Warranty and / or Outsource to local vendor.
Installations:
LRSO	Norman Duquette	501-671-2101	nduquette@uaex.edu
(Eastern Counties)	Andy Plunkett	501-671-2342	aplunkett@uaex.edu
(Western Counties)	Ed Bird	501-671-2146	ebird@uaex.edu

GroupWise:
New Accounts	Patricia Doss	501-671-2141	pqdoss@uaex.edu
Distribution Lists	Patricia Doss	501-671-2141	pqdoss@uaex.edu
How To's	Patricia Doss	501-671-2141	pqdoss@uaex.edu
Problems:
Sending/Receiving
LRSO	Mark Barnhard	501-671-2341	mbarnhard@uaex.edu
(Eastern Counties)	Andy Plunkett	501-671-2342	aplunkett@uaex.edu
(Western Counties)	Ed Bird	501-671-2146	ebird@uaex.edu

State Office Network:
Connection problems	Mark Barnhard	501-671-2341	mbarnhard@uaex.edu
New Accounts	Patricia Doss Mark Barnhard	501-671-2141 501-671-2341	pqdoss@uaex.edu mbarnhard@uaex.edu
Sharing files and folders	Patricia Doss Mark Barnhard Norman Duquette	501-671-2141 501-671-2341 501-671-2101	pqdoss@uaex.edu mbarnhard@uaex.edu nduquette@uaex.edu
Sharing printers	Mark Barnhard Norman Duquette	501-671-2341 501-671-2101	mbarnhard@uaex.edu nduquette@uaex.edu

Wide Area Network:
Connection problems	Andy Plunkett Ed Bird Ed Erwin	501-671-2342 501-671-2146 501-671-2205	aplunkett@uaex.edu ebird@uaex.edu eerwin@uaex.edu
New wiring/jacks	Ed Erwin	501-671-2205	eerwin@uaex.edu
Network cable repairs	Ed Erwin	501-671-2205	eerwin@uaex.edu
Sharing files and folders:
(Eastern Counties)	Andy Plunkett	501-671-2342	aplunkett@uaex.edu
(Western Counties)	Ed Bird	501-671-2146	ebird@uaex.edu
Sharing printers:
(Eastern Counties)	Andy Plunkett	501-671-2342	aplunkett@uaex.edu
(Western Counties)	Ed Bird	501-671-2146	ebird@uaex.edu

Training:
Scheduling	Susan James	501-671-2192	sjames@uaex.edu
Blue Ribbon	BeVerly Sims	501-671-2263	bsims@uaex.edu
County Fair	BeVerly Sims	501-671-2263	bsims@uaex.edu
EFNEP / ERS	BeVerly Sims	501-671-2263	bsims@uaex.edu
GroupWise	Patricia Doss	501-671-2141	pqdoss@uaex.edu
Windows	Ed Erwin	501-671-2205	eerwin@uaex.edu
ExCel	Wilma Lewis	501-671-2301	wlewis@uaex.edu
Access	BeVerly Sims Chalmers Davis	501-671-2263 501-671-2153	bsims@uaex.edu cdavis@uaex.edu
Word	Patricia Doss	501-671-2141	pqdoss@uaex.edu

Banner:
New accounts	Sheryl Baker	501-671-2051	sbaker@uaex.edu
Forgot Self Service PIN?		E-mail Only:	Reset Your Pin
Forgot Banner Password?		E-mail Only:	Reset Your Password
H.R. reports	Dennis Holzhauser	501-671-2049	dholzhauser@uaex.edu
E-mail reports	Dennis Holzhauser	501-671-2049	dholzhauser@uaex.edu
Finance reports	Bruce Knox	501-362-2644	bknox@uaex.edu
Access queries	Bruce Knox	501-362-2644	bknox@uaex.edu
Backups	Patricia Doss	501-671-2141	pqdoss@uaex.edu
Print queues	Patricia Doss	501-671-2141	pqdoss@uaex.edu
Space management	Patricia Doss	501-671-2141	pqdoss@uaex.edu

Telephone (L.R.S.O.):
New connections	Susan James	501-671-2192	sjames@uaex.edu
Voice Mail	Susan James	501-671-2192	sjames@uaex.edu
Repairs	Susan James	501-671-2192	sjames@uaex.edu

Video Conferencing:
Scheduling	Chalmers Davis	501-671-2153	cdavis@uaex.edu
Connection Problems	Chalmers Davis	501-671-2153	cdavis@uaex.edu

Web:
Public web sites	http://websubmit.uaex.edu
Directory Questions	Steve Hall Nina Boston	501-671-2199 501-671-2135	shall@uaex.edu nboston@uaex.edu
Changing Secretarial assignment list	Susan James	501-671-2192	sjames@uaex.edu
Intranet menu	Wilma Lewis	501-671-2301	wlewis@uaex.edu
Policy Manual	Wilma Lewis Donna Rinke	501-671-2301 501-671-2302	wlewis@uaex.edu drinke@uaex.edu
Trading Post	Wilma Lewis	501-671-2301	wlewis@uaex.edu

Programming:
4-H Master Database	BeVerly Sims	501-671-2263	bsims@uaex.edu
A/V Equipment orders	Steve Hall	501-671-2199	shall@uaex.edu
Accounts Receivable	Steve Hall	501-671-2199	shall@uaex.edu
Acres for Wildlife	Steve Hall	501-671-2199	shall@uaex.edu
AEHC database	BeVerly Sims	501-671-2263	bsims@uaex.edu
AIMS	Steve Hall	501-671-2199	shall@uaex.edu
APHIS	Steve Hall	501-671-2199	shall@uaex.edu
Arkansas 4H O-Rama	BeVerly Sims	501-671-2263	bsims@uaex.edu
Arkansas Beef Producers	Becky Bridges	501-988-2367	bbridges@uaex.edu
Arkansas Hay Producers	Becky Bridges	501-988-2367	bbridges@uaex.edu
Body Walk Database	BeVerly Sims	501-671-2263	bsims@uaex.edu
Child Care	BeVerly Sims	501-671-2263	bsims@uaex.edu
Child Care Database	Yvonne McCool	501-671-2206	ymccool@uaex.edu
Civil Rights	Chalmers Davis	501-671-2153	cdavis@uaex.edu
Cotton Budgets	Becky Bridges	501-988-2367	bbridges@uaex.edu
Cotton DD60	Becky Bridges	501-988-2367	bbridges@uaex.edu
Cotton Nutrient Monitoring	Yvonne McCool	501-671-2206	ymccool@uaex.edu
Cotton Trap Survey	Becky Bridges	501-988-2367	bbridges@uaex.edu
Division Directory	Steve Hall	501-671-2199	shall@uaex.edu
Document imaging [CEDAR]	Yvonne McCool	501-671-2206	ymccool@uaex.edu
EFNEP/ERS	BeVerly Sims	501-671-2263	bsims@uaex.edu
Farm Finance	Steve Hall	501-671-2199	shall@uaex.edu
Farm Management	Becky Bridges	501-988-2367	bbridges@uaex.edu
Fertilizer Tonnage	Yvonne McCool	501-671-2206	ymccool@uaex.edu
Fruit and Foliar	Steve Hall	501-671-2199	shall@uaex.edu
Inventory Scanners	Becky Bridges	501-988-2367	bbridges@uaex.edu
In-Service Training Database	Yvonne McCool	501-671-2206	ymccool@uaex.edu
Irrigation	Steve Hall	501-671-2199	shall@uaex.edu
Job Applicants database	BeVerly Sims	501-671-2263	bsims@uaex.edu
Master Gardener:
- County Education	Yvonne McCool	501-671-2206	ymccool@uaex.edu
- State Conference	Yvonne McCool	501-671-2206	ymccool@uaex.edu
Money2K	BeVerly Sims	501-671-2263	bsims@uaex.edu
On-Line Registration	Yvonne McCool	501-671-2206	ymccool@uaex.edu
Parent Self-Assessment	Becky Bridges	501-988-2367	bbridges@uaex.edu
Plant Disease Clinic	Becky Bridges	501-988-2367	bbridges@uaex.edu
Publications:
- For Sale Online	Becky Bridges	501-988-2367	bbridges@uaex.edu
- Supplies Web Order System	Steve Hall	501-671-2199	shall@uaex.edu
- Supplies Inventory	Steve Hall	501-671-2199	shall@uaex.edu
Regional 4H O-Rama	BeVerly Sims	501-671-2263	bsims@uaex.edu
Rice DD50	Becky Bridges	501-988-2367	bbridges@uaex.edu
Rice Plant Area	Steve Hall	501-671-2199	shall@uaex.edu
Rice Variety	Steve Hall	501-671-2199	shall@uaex.edu
RiceSeed	Chalmers Davis	501-671-2153	cdavis@uaex.edu
Soil Testing	Yvonne McCool	501-671-2206	ymccool@uaex.edu
Soybean Variety	Becky Bridges	501-988-2367	bbridges@uaex.edu
Soybean Weed Control	Steve Hall	501-671-2199	shall@uaex.edu
Surveys	Wilma Lewis	501-671-2301	wlewis@uaex.edu
Tax School	Yvonne McCool	501-671-2206	ymccool@uaex.edu
Visual Aid orders	Steve Hall	501-671-2199	shall@uaex.edu
Water Quality Database	Yvonne McCool	501-671-2206	ymccool@uaex.edu
Weather	Yvonne McCool	501-671-2206	ymccool@uaex.edu
Web Calendar	Steve Hall	501-671-2199	shall@uaex.edu
Web Submissions	Becky Bridges	501-988-2367	bbridges@uaex.edu
Wheat Variety	Becky Bridges	501-988-2367	bbridges@uaex.edu
Xerox 6180 system VIPP software	Yvonne McCool	501-671-2206	ymccool@uaex.edu

Word:
How to's	Susan James	501-671-2192	sjames@uaex.edu
	Patricia Doss	501-671-2141	pqdoss@uaex.edu
Templates	Wilma Lewis	501-671-2301	wlewis@uaex.edu
Excel:
How to's	Wilma Lewis	501-671-2301	wlewis@uaex.edu
Access:
How to's	BeVerly Sims	501-671-2263	bsims@uaex.edu
	Chalmers Davis	501-671-2153	cdavis@uaex.edu
PowerPoint:
How to's	Patricia Doss	501-671-2141	pqdoss@uaex.edu
Templates:
How to's	Wilma Lewis	501-671-2301	wlewis@uaex.edu
Policy Manual:
How to's	Susan James	501-671-2192	sjames@uaex.edu
	Wilma Lewis	501-671-2301	wlewis@uaex.edu
Revisions	Wilma Lewis	501-671-2301	wlewis@uaex.edu

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Pictures of chickens, flowers, wheat, a boy looking through a magnifying glass, irrigation pipe, soybean pods, and fruits and vegetables.	Cooperative Extension Service





Cooperative Extension Service	Agricultural Experiment Station
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